How to connect DNP RX1HS printer to Snappic.

Common mistakes:

When setting up your DNP RX1HS to communicate with an iPad running Snappic, the transition from a wired PC setup to a wireless iOS environment can trip up even experienced operators. Here are the 5 most common mistakes photo booth owners make during this setup, and exactly how to avoid them to ensure a flawless event.

• Relying on Public Venue Wi-Fi. One of the most frequent setup killers is attempting to run your print server over the venue’s public Wi-Fi network. For the Snappic app to successfully communicate with the Snappic Print Server, your iPad and your computer (or wireless module) must be connected to the exact same local network. Venue networks often have built-in security features that isolate devices, preventing your iPad from “seeing” the printer. The Fix: Always use a dedicated, private router or rely on the local hotspot generated by a dedicated print server (like the DNP WCM). If you are desperate and lack a Wi-Fi dongle, you can use a mobile phone as a hotspot.
• Forgetting to Enable the “2-Inch Cut” for Strips. If you are running traditional 2×6 photo strips, you cannot just select a 4×6 template in Snappic and expect the printer to slice it down the middle automatically. Operators often find that the printer simply spits out an uncut 4×6 or fails to trigger entirely. The Fix: You must explicitly enable the 2-inch cut option within your print server software. If you are using the DNP WCM, you must log into the WCM Admin Page via your web browser (usually at 192.168.4.1) and enable the strip size in the print settings. Incorrect settings here will hinder the printer from being detected properly
• Blocking the Connection with Computer Firewall. If you are using a Windows PC to run the Snappic Print Server, your computer’s built-in security is designed to block exactly the kind of incoming local traffic that the iPad uses to send print jobs. A common frustration is having everything plugged in perfectly, but the printer simply will not trigger. The Fix: You must check and disable your anti-virus firewall. Note that Windows OS actually has three separate firewalls, and all three need to be disabled for the print server to communicate freely with the iPad.